747agent Privacy Policy — How We Handle Your Personal Data in the Philippines

When you register for an account on 747agent, we collect personal information such as your full name, date of birth, email address, mobile number, and your preferred payment details. This information is required to verify your identity, confirm your eligibility as a Filipino member aged 21 and above, and set up your account correctly so you can access all platform features. We also collect information you provide when you contact our support team, respond to surveys, or update your account settings at any point after registration. All information you submit must be accurate, current, and belong to you — submitting details that belong to another person is a violation of our Terms and Conditions. We store this data securely and access it only for the purposes described in this Privacy Policy and no other undisclosed purpose. You may request a review or update of your personal information at any time by reaching out through the contact details listed on our FAQ page. Keeping your information current helps us protect your account and ensures that withdrawals and notifications reach you without delay.

When you browse or use the 747agent platform, we automatically collect certain technical data including your IP address, device type, operating system, browser version, pages visited, session duration, and clickstream data. This technical information helps us understand how Filipino members interact with the platform so we can improve navigation, fix issues faster, and deliver a smoother mobile experience through our App and browser interface. We may use cookies and similar tracking technologies to remember your session preferences, maintain your logged-in state, and gather anonymised usage statistics — no personally identifiable information is embedded in these cookies without your consent. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use tracking pixels or embedded scripts from third-party advertising networks on any page of the 747agent platform. Automatically collected data is aggregated and analysed internally; it is never sold, shared, or provided to external marketing parties. If you have questions about the specific data collected during your sessions, our support team can provide further clarification via the FAQ page.

747agent uses your personal data exclusively to operate and improve the services we provide to Filipino members on our platform. Specifically, we use your information to verify your identity and age during registration, process deposits and withdrawals in Philippine pesos, administer your Rewards tier and account history, respond to your support queries, and comply with our obligations under Philippine gaming regulations and data protection law. We may use your email address or mobile number to send you important service notifications — such as account security alerts, payment confirmations, or policy updates — but we will not send unsolicited marketing messages unless you have actively opted in to receive them. Your data is never used to build profiles for sale to third parties, is never shared with data brokers, and is never transferred outside of the purposes stated in this policy. If you are a High Roller tier member, additional account-level data may be reviewed to tailor your benefits and access level, but only by authorised staff bound by confidentiality obligations. We process your data on the lawful basis of contractual necessity, legal compliance, and — where applicable — your explicit consent given at the time of registration or opt-in. You retain the right to withdraw consent for optional data uses at any time without affecting your core account access.

747agent does not sell, rent, or trade your personal information to any third party under any circumstances. We share data only in the limited situations required to operate the platform lawfully and securely: with payment processors who facilitate your deposits and withdrawals in Philippine pesos, with identity verification service providers used to confirm your eligibility, and with government or regulatory authorities where disclosure is required by Philippine law or a valid legal order. All third-party service providers who handle your data on our behalf are bound by strict data processing agreements that prohibit them from using your information for any purpose beyond the specific service they provide to us. We do not share your data with casino game content providers, sports data feeds, or any other platform partner beyond what is technically necessary to deliver the game or service you are using at the time. In the event that 747agent undergoes a business restructure or acquisition, member data would only be transferred to a successor entity under the same privacy commitments outlined in this policy, and affected members would be notified in advance. If you believe your data has been shared inappropriately, you have the right to raise a complaint with us directly or with the National Privacy Commission of the Philippines.

We retain your personal information for as long as your account remains active and for a reasonable period after account closure, in line with our obligations under Philippine anti-money laundering regulations and gaming compliance requirements. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years after the relevant activity, as required by applicable Philippine law. Data that is no longer needed for legal or operational purposes is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request account deletion, we will action that request promptly and confirm the deletion of data that is not subject to a mandatory retention period. You may request a copy of the personal data we hold about you at any time by contacting our support team through the details on the FAQ page. We periodically review our data holdings to ensure we are not retaining information beyond what is necessary, as part of our ongoing commitment to responsible data stewardship for all Filipino members.

747agent implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is protected using TLS encryption, and sensitive account information is stored in encrypted form on secured infrastructure with restricted access controls. We conduct regular internal reviews of our security practices and update our systems promptly when vulnerabilities are identified or when new protective technologies become available. Access to personal data within our organisation is limited to staff who require it to perform their specific job function, and all such staff are bound by confidentiality agreements. While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security — if you suspect your account has been compromised, please change your password immediately and contact our support team via the FAQ page. We also encourage all Filipino members to use a strong, unique password for their 747agent account and to avoid accessing their account on shared or public devices. Promptly reporting any suspicious account activity to us helps protect both your account and the security of the wider platform community.

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have a number of important rights regarding your personal data held by 747agent. You have the right to be informed about what data we hold about you and how it is processed; the right to access a copy of your personal information; the right to correct any inaccurate or outdated data; the right to object to certain processing activities; and the right to erasure or blocking of your data where it is no longer necessary or has been processed unlawfully. You also have the right to data portability — meaning you may request your personal data in a structured, commonly used format for transfer to another service if technically feasible. To exercise any of these rights, please contact our support team through the contact information listed on the FAQ page, and we will respond within a reasonable timeframe in accordance with our obligations under Philippine law. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to handling all data rights requests respectfully, transparently, and without unnecessary delay, because we believe every Filipino member deserves genuine control over their own personal information.

747agent may update this Privacy Policy from time to time to reflect changes in platform operations, technology, or applicable Philippine data protection regulations. When we make material changes, we will update the "Last updated" date shown at the top of this page and, where appropriate, notify active members via their registered email address or a prominent notice on the platform. Your continued use of the 747agent platform after a policy update constitutes your acceptance of the revised terms of this Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. We encourage all Filipino members to review this page periodically so they remain informed about how their personal information is being handled. The most current version of this Privacy Policy is always accessible from the footer of every page on the 747agent platform. Historical versions are available on request from our support team for members who need to reference an earlier version of the policy.